Privacy Policy
Last Updated: 23.01.2025
We at Rival Scope LTD (“we,” “us,” “our”) value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you access or use our website (the “Site”), products, or services (collectively, “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Policy and our Terms of Service.
Information We Collect
Personal Information
Account Details: When you register on our Site or place an order, we may collect your name, email address, mailing address, phone number, and payment information.
Customer Support: When you contact us for support or inquiries, we may collect additional information necessary to assist you.
Usage Information
Device Information: We may collect details about the device you use to access our Site, such as the IP address, operating system, browser type, and device identifiers.
Log Data: Our servers automatically record certain information (“Log Data”) when you interact with the Site. Log Data may include the pages visited, time spent on those pages, referral URLs, and similar diagnostic data.
Cookies and Tracking Technologies
Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies:
Strictly Necessary: Required for the Site to function correctly.
Performance/Analytics: Collect information about how you interact with the Site (e.g., pages visited, time on page).
Functional: Remember your preferences to improve your experience (e.g., region, language).
Targeting/Advertising: Track browsing habits to show relevant ads or measure ad performance.
Third-Party Technologies: Some external services (e.g., analytics providers, social media platforms) may use their own tracking technologies. We do not control these third parties and their data collection practices.
Information from Third Parties
We may receive data from third-party sources, such as payment processors or advertising partners, to complete transactions or provide tailored content.
How We Use Your Information
Service Delivery
Process your orders, handle billing and payments, and deliver products or services you purchase.
Provide customer support and respond to inquiries.
Site and Service Improvement
Analyze usage patterns to improve the user experience, develop new features, and troubleshoot technical issues.
Marketing and Communications
Send you newsletters, promotions, or updates about our products and services, with your consent where required by law.
Display personalized ads based on your browsing behavior, subject to cookie and tracking consent.
Legal and Compliance
Comply with applicable laws, regulations, or legal obligations.
Enforce our Terms of Service and other agreements, and protect our rights and the rights of our users.
Legal Bases for Processing (GDPR)
For individuals in the European Economic Area (“EEA”), the General Data Protection Regulation (GDPR) requires us to explain the legal bases we rely on to process personal data:
Consent: Where you have given clear consent to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary to perform a contract with you (e.g., processing orders).
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving and securing our Site), except where your interests or fundamental rights override those interests.
Legal Obligation: Where processing is required to comply with a legal or regulatory obligation.
How We Share Your Information
Third-Party Service Providers
We may share your data with vendors who perform services on our behalf (e.g., payment processors, hosting providers, analytics tools). These parties are bound by contractual obligations to keep your data confidential and use it only for the agreed-upon purpose.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to confidentiality agreements.
Legal Requirements
We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Consent or Request
We may share your personal data in ways not described above if you explicitly request or consent to such sharing.
Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. In some cases, we may anonymize your data or retain aggregated information that does not identify you.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal data we hold about you, as well as to request corrections or updates.
Erasure (Right to Be Forgotten)
Under certain circumstances, you may request the deletion of your personal data.
Objection and Restriction
You have the right to object to or restrict certain processing activities, including direct marketing.
Data Portability
You may request a copy of your personal data in a commonly used format, where technically feasible.
Withdraw Consent
Where we rely on your consent for processing, you may withdraw your consent at any time.
How to Exercise Your Rights
To make a request or inquire about your rights, contact us at [Your Contact Email]. We may need to verify your identity before processing your request.
Opt-Out of Marketing Communications
You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Security Measures
We use appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be guaranteed to be 100% secure, and we cannot be liable for any unauthorized access beyond our reasonable control.
International Data Transfers
If you are located outside of United Kingdom, please note that we may transfer your personal data to servers or partners in other countries. When transferring data from the EEA or other regions with data protection laws, we ensure adequate safeguards are in place to protect your information in accordance with this Policy and applicable laws.
Cookies and Other Tracking Technologies
Types of Cookies We Use
Strictly Necessary Cookies
Performance/Analytics Cookies
Functional Cookies
Targeting/Advertising Cookies
Cookie Consent
Where required by law, we will request your consent for placing non-essential cookies on your device. You can withdraw consent at any time or manage your cookie settings through your browser.
Third-Party Analytics
We may use third-party analytics providers like Google Analytics. These providers use cookies and other technologies to collect usage data. For more information, visit the provider’s privacy policy.
Disabling Cookies
You can control or disable cookies in your browser settings, but this may impact some features of the Site.
Children’s Privacy
Our Services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we have collected data from a minor, please contact us immediately so we can take appropriate steps to remove such information.
Links to Third-Party Sites
Our Site may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing the privacy policies of any third-party sites or services you visit.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:
Email: support@iocentral.ai
Phone: (+44) 0177 247 5212
Address: IOCentral it is the AI Infrastructure Division of Rival Scope LTD, England, United Kingdom www.rivalscope.co.uk, 4th Floor, Propeller Hub, Media Factory, Preston, PR1 2XY
By using our Site or Services, you agree to the terms of this Privacy Policy.
